At Hype Promotions, we understand that timing is critical for your promotional events. Below are our standard production and delivery timeframes:

• Standard Production: 7–10 business days after artwork approval
• Express Production: 3–5 business days (surcharge applies)
• Rush Orders: Available on select products — contact us for availability

Note: Delivery times are in addition to production times. Artwork approval is required before production commences.

We ship Australia-wide using reputable courier services. All orders are sent with tracking so you can monitor your delivery.

• Standard Shipping: 2–5 business days (metro areas)
• Express Shipping: 1–2 business days (metro areas)
• Regional & Remote: Additional 2–5 business days may apply
• Pick-Up: Available from our Brisbane location by appointment

Shipping costs are calculated based on the weight, dimensions and destination of your order. You will see the exact shipping cost during checkout before payment is finalised.

• Free Shipping: Available on orders over $500 (standard delivery, metro areas)
• Bulky/Oversized Items: Freight charges apply — quoted at time of order

We currently ship within Australia only. For international enquiries, please contact our team at sales@hypepromotions.com.au.

If you have any questions about shipping or your order, our friendly team is here to help.

• Phone: (07) 3192 9855
• Email: sales@hypepromotions.com.au
• Hours: Mon–Fri 9am–5pm AEST